Data Protection and Privacy

Findafinancialadviser.co.uk (referred to in this policy as "we","us" or "our") is committed to ensuring that your privacy is protected. We do not sell, trade or share personal information with organisations or individuals not connected with our service. This Policy explains what information is stored and how it is used.

1. Information that we collect and store

It is not necessary to provide us with personal information in order to browse the site, however if you wish to use any request appointment feature on the site you will need to supply some basic information about yourself in order for the adviser in question to contact you. This information will be sent direct to the relevant firm via email and SMS text message, information you supply in this way will only be sent to your selected firm. We take no responsibility for the security of your information once it has been forwarded to your chosen firm.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. However, we cannot guarantee or insure the security of any information that is transmitted over the Internet or that loss, misuse or alteration of data so transmitted will not occur.

We may use the contact information you provide to contact you via email or telephone regarding your appointment, to gather feedback on the service or any other matter that we consider relevant to your use of our Service.

2. Information that we collect and store from Advisers

We only collect, store or use Adviser information that we consider necessary for the purpose of providing the best service possible to our customers.

On registration, we ask Advisers for information including their contact details and specific skills. These details are for public display and therefore cannot be classed as private or personal. If at any time you wish to remove your listing from the site please contact us.

By registering with us, you give us unconditional permission to use this listing information regardless of any copyright, trademark or other restrictions, further you allow us to publish, modify, edit, distribute and reproduce the information in whatever format we may choose.

We may use the contact information you provide to contact you via email, fax, post or telephone regarding your registration, or any other matter that we consider relevant to your use of our service.

We use Worldpay to process credit card payments. Worldpay will have access to Adviser registration information required to perform this function but may not use it for any other purpose.

We may also use aggregate information and statistics for the purposes of monitoring usage of this site in order to help us develop this site and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.

3. Security measures

To prevent unauthorised access, maintain accuracy of our records and to ensure proper use and protection of Your Information, we have put appropriate physical, electronic and managerial procedures in place.

Advisers please note: you must ensure that your password remains secret.

Owing to the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers.

4. Cookies

This website uses cookies. We protect your privacy by only storing a simple ID number and token string that is only meaningful to this website. Your personal details, such as your name or phone number, are not stored in a cookie. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

You may set your computer browser to reject cookies but this may preclude your use of certain parts of the website.

5. Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

6. How to contact us

Any changes to this policy will be posted on this Website.

If you have any further comments or questions, then please contact us - we're ready to help.